CLAIMS HANDLER

CASE HANDLER Our client are a leader in their sector and, due to expansion, are looking for a number of Case Handlers to support their clients with their insurance claims Key Duties & Responsibilities: Respond to inbound client calls and emails Dealing with escalated client queries where required Ensure that effective communication and business relationships are maintained with clients Ensure all Company procedures are followed Skills & Knowledge Required: Educated to a minimum level of GCSE or equivalent with at least an A -C pass in respect of English and Maths Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely Experience of working in a property, dispute, legal or claims environment would be helpful Excellent attention to detail ensuring that high standards of quality are consistently maintained Ability to work within a team environment and to co-operate with team members thereby building effective working relationships Sound knowledge of Microsoft Office packages and the ability to learn new systems and processes as required Drive and self-determination with the ability to find and implement solutions to problems Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search. Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK