Community Support Worker

Are you passionate about providing an excellent level of care? Do you enjoy working and developing a relationship with people? Do you want to work for one of The Sunday Times Top 100 Best Not for Profit Organisations 2020? If so, read on Crossroads Care Hertfordshire North has an exciting opportunity for a Community Support Worker to join our growing team based in the Hertfordshire area. With guaranteed hours available we have both part time and full-time positions, a minimum of 16 hours per week to cover 7am - 10pm 7 days per week. Who are we? At Crossroads Care Hertfordshire North, our mission is to support vulnerable people, their family, their caring friends’ networks and their local communities. We care for people, not profit. So, we believe that the best way to care for our clients is to provide the best possible work environment for our staff. We are also on the Sunday Times List for Top 100 Best Not for Profit Organisations to work for and 13th position for staff wellbeing. Hourly rate: Monday to Friday 7am - 10am £10.00 per hour Monday to Friday 6pm - 10pm £11.00 per hour Alternate Weekends 7am - 3pm or 3pm - 10pm £12.50 per hour In addition to the above hours, we are looking for people to provide Carers Respite Breaks, typically 3 hour visits between Monday to Friday 10am - 5pm, earning £25.56 per 3 hour visit if you have QCF Level 2 in Health and Social Care (pro rata for shorter calls). What will you be doing as our Community Support Worker? - Provide unpaid family carers with a respite break from their caring role - Escort clients to attend social clubs and trips out that promote their wellbeing and keeps them connected with their local community - Provide emotional support to the family as part of a caring team - Assist with getting up and ready for the day to include all aspects of personal care - Support the management of medication through prompting, administering or collection from pharmacy - Prepare and cook meals - Ensure care plans are implemented and updated in line with client needs - Ensure any safeguarding concerns are reported in line with organisational guidelines - Respond appropriately to complaints and concerns from families ensuring the care management team are advised in line with organisational guidelines What makes you our ideal Community Support Worker? - Professional or personal experience of providing care for families, vulnerable adults and / or children - A willingness to undertake or currently hold QCF/NVQ Health and Social Care Diploma Level 2 - Ability to communicate using the English language both verbally and in writing - Able to develop good working relationships with clients while maintaining appropriate professional boundaries - Able to demonstrate care and respect for vulnerable adults and children - Be committed to safeguarding and promoting the welfare of vulnerable adults and children - Ability to deal with sensitive personal care issues - An understanding and ability to apply in own work practice the principles of equality of opportunity and confidentiality - A current driving licence, own car and business insurance The benefits In return, as our Community Support Worker, we offer the following: - Competitive pay - Travel time paid between clients - Mileage paid at 40p per mile - 28 days annual leave, increasing after 2 years’ service - Manageable rotas, in your local area with longer call times and consistent clients - Nationally recognised qualifications - Paid induction with outstanding training and achievement of Care Certificate - Career development through personal reviews - Disclosure & Barring Service (DBS) checks paid for by Crossroads Care - Employee Assistance Programme - Pension scheme - Referral bonus if you refer family or friends to work with us Stories from our amazing staff: Yusuf’s Story: "My job is to do the care planning, reviews and risk assessments but I also have three clients that were my original clients when I first started as a Support Worker 5 years ago. I just don’t want to let them go Seeing the difference you make just by spending time with someone is the reason you do this job." If you feel you have the right skills, experience, passion and drive to fulfil this role, why not click 'apply’ today to become our Community Support Worker