Application Support

Application Support £25,000 - £30,000 Wednesbury I am currently recruiting for an Application Support Analyst for a successful organisation based in Wednesbury. The Application Support Analyst will provide support to the business with ERP, CRM, Warehousing, EDI and finance systems. The Application Support Analyst will implement product updates, complete end to end Process Documentation and train new users on internal applications. You will support the business in finding ways for the business systems to improve and assist in testing of new software developments, liaising with product suppliers and customers to establish a common structure for communicating additions updates and deletions of products to and from internal systems. The Application Support Analyst will build effective working relationships with third party vendors, identify repeat issues and perform root cause analysis and liaise with colleagues and suppliers for permanent fixes. You will develop internal documentation for reference and support and document process flows. It is essential that you are passionate about software and system development and support. You will have the ability to collate and review Web stats, with working knowledge of Excel - pivot tables - macros and a strong understanding of SQL. If you have the required skill set and you are ready for an exciting new challenge, please apply online today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk