Collections Advisor Not call centre

Collections Advisor - (Not call centre) Scunthorpe £25,000 Excellent monthly bonus £300-£1,000 Our client based in Scunthorpe n is looking to recruit a Collections Advisor on a permanent basis. The successful candidate will be - Experienced in customer service and ideally collections Excellent communicator, with high degree of self-awareness, confidence and resilience Great attention to detail, and ability to use technology in the workplace Compassionate, grounded, logical and objective Able to follow through on difficult decisions Your responsibilities will include - Dealing with customers, helping them with their Financial situations Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs Amending customer accounts Providing excellent service, going above and beyond customer's expectations on every single call Handling customer complaints Setting up Repayment schemes If you are available ASAP, please apply now for immediate consideration Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.