SOC Analyst

Job reference number 119653 SOC Analyst Full time Permanent Rowland Hill House We have an exciting new role for an SOC Analyst based up in our Chesterfield office. SOC Analyst – Cyber Security Job Purpose RMG Cyber Security Operations primary functions are to protect information assets and detect, analyse and respond to security information and events. In support of these objectives RMG Security Operations are looking to augment their existing team through the addition of a Security Analyst whose primary function will be to detect, analyse and respond to Security Information & Events. Key Accountabilities Monitoring. The Security Analyst will operate within a team that takes responsibility for the security monitoring of key technologies across the RMG estate. Analysis & Triage . They shall help provide effective analysis and triage and handing of security information and events. Process Development Assist in updating/developing, implementing and operating requisite processes and procedures. Technology . Help to develop and configure use cases, and alerting rules within SIEM technologies. Reporting . Help to develop and present appropriate KPI, KRI and other requisite reporting to the Head of Security Operations and assist in projects and initiatives relevant to the role. Stakeholder Management . Help liaise closely with RMG technology teams to ensure the correct response and remediation of security information and events Supplier Management. Help liaise closely with RMG third party suppliers to ensure the correct response and remediation of security information and events Key dimensions Analytical Skills . Good analytical skills and the ability to see the big picture and apply the relevant detail to it. Ability to cut through the noise and provide clear and appropriate recommendations and direction at pace and under stress. Communications Skills . Demonstrable ability to clearly represent the implication of threats and risks to the business in both verbal, written, and presentational form and to make recommendations for action. Calmness under pressure . A cool head required to think clearly under pressure and to make good timely decisions whilst keeping in pace with the emerging picture as it applies to RMG’s business risk appetite and context. Curiosity. Must have a strong appetite to learn new and upskill existing cyber security knowledge Key competencies: Eagerness to learn and a passion for technology and cyber security Knowledge of SIEM technologies and their operation Demonstrable understanding of the principles and practicalities of effectively triaging security events Experience in a similar senior role within a large, complex and technologically diverse organisation is desirable but not essential Experience in the implementation and operation of security event handling procedures, desirable but not essential Preferably have some security incident response experience, but not essential About Royal Mail: The Royal Mail Technology team is passionate about delivering high-quality products and outstanding digital experiences to our customers. Technology is instrumental in helping us achieve our objective to be recognised as the best delivery company in the UK and across Europe With a workforce of almost 160,000, our core network handles c.14 billion letters and c.1.8 billion parcels a year, delivering to c. 30 million addresses, 6 days a week. Our technology therefore needs to operate at scale. As a data driven business, with the largest PDA estate in the country, our systems need to handle more than 60m scan events and 1.4bn data points per day. Royal Mail is committed to building an internal development and testing capability, driving digital innovation across the business enabling our business to transform at pace. You will be working for a brand that’s a household name and a critical part of the UK’s infrastructure. Our technology vision is to “Enable, Digitise, Realise”: Enable - Create environments where open conversations are the norm and where teams work alongside each other to complement skills. Digitise - Utilise Technology to support the business. Making Technology thinking integral to the business. Increase the level of automation and implement connected systems. Realise - Invest in technology and keep taking all opportunities to consolidate systems. Focus on removing complexity within our systems and enable our cost base to decrease. We are fully embracing Agile and DevOps, and using tools such as Alexa, Azure and Google Cloud, Chatbot, Microsoft .NET Core, Angular and mobile apps. Our priorities include: Our postmen/women use 80,000 Android mobile devices and we are continuing to roll out new Apps all the time to help them to deliver a first class customer service. International business is one of our fastest growing areas - our IT systems have to integrate with IT systems in over 200 different territories in order for customers to track their parcels around the world. Continuously expanding our services to our customers, utilising predictive analytics and personalised services. Transforming our customer’s digital journey’s through our website which is in the top 50 most visited UK websites – with 300m visits per annum, from 100m devices, resulting in 1bn page views, with 9.2m registered users, 20m unique visitors per month, and peaking at 7m visits per day during the Christmas peak. We are an inclusive employer with equality, diversity and fairness at the heart of our values and we’re proud to be recognised in The Times Top 50 Employers for Women 2019 for a 6th consecutive year. We welcome applications from individuals from diverse backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants. We are happy to have a conversation about flexible working, depending on the role and subject to business needs. We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants. Closing Date: 22/04/2020. Please note, this a