CLAIMS HANDLER

CLAIMS HANDLER Salary - £21,500 - £24,000 Must drive due to the location -Accessible from York, Knaresborough, Harrogate and Leeds by car Benefits - Up to 33 days’ holiday including bank holidays plus long-service increase, Great flexi-time arrangement available, Government workplace pension, Free parking and hot drinks, Free work wear, On site crèche, Staff discount, Free onsite gym Would you like to work for a business where you can have a progressive career and who reward you with excellent benefits? This is a great opportunity to join a company where you will be not just a number. Our client offers the very best in holiday allowance, benefits, working hours and training. Personality is key here, we are looking to speak to candidates who would like to progress in their career, enjoy working in a busy role and like being part of a team. The office is open seven days a week - working one Saturday every 3 weeks and one Sunday every 6 weeks. You will work 1 late evening a week (with a late start) 37.5-hour week. Great hours where you get plenty of down time The Role - You will speak to customers and provide them with the relevant information they require whilst offering them the best in customer service. You will provide claims information to customers and policy holders. Answer Claims Department telephone calls in line with the departmental SLA. Assess claims promptly and fairly. Liaise with policyholders, veterinary practices and loss adjusters verbally and in writing to assess a claim. Take responsibility for processing each claim with efficiency, ensuring all facts are obtained before a decision is made. Calculate settlement of claims. What are we looking for? A great attitude Friendly personality Empathetic and caring Good telephone manner Wants to go the extra mile to help customers Computer skills (Full training given) Wants to progress Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed. Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request. Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments