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Ticketmaster
,
London, Greater London
QA Engineer
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Job Type: Full-time |
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Overview
We are currently looking for an enthusiastic QA engineer to join our International Marketplace Engineering Team, which is part of Ticketmaster UK. As a QA engineer, you will assist in assuring product quality from existing ideas and help to develop new ideas based on industry best practices and your collaboration with our market representatives and clients. In this role, you will be able to develop a general understanding of the live events market, the competitive landscape, customer requirements, distribution channels and Ticketmaster’s mobile and web service product offerings. You will be part of our development team and work closely with design, product and operational teams and will expect to gain on the job experience in many aspects of development. You will be expected to find innovative solutions to help deliver our mobile app and consumer platforms. WHAT YOU WILL BE DOING Define product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied Work with creative and engineering teams during the development cycle to ensure the product meets customer requirements Verify features and fixes manually, testing our products, updating documentation and creating test data. Analyse test data to evaluate test effectiveness and identifying areas for continuous improvement Participate in root cause analyses Review new functionality to check it meets requirements Testing new features and validate bug fixes WHAT YOU NEED TO KNOW Great communication skills, both written and spoken Comfort with technical and business concepts through coursework or prior experience Web development experience for work, study, or personal interest is a plus Ability to quantify business benefits based on measurable outcomes Product research and discovery skills Well-developed analytical approach YOU Excellent interpersonal skills Ability to work in a fast-paced environment with tight deadlines Results orientated and delivery focused Strong attention to detail and affinity with data Excellent presentation, written and oral skills Flexible approach to working hours Curiosity about how things work CULTURE We have a 'Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences - Fan First. You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster principles. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, where you will get to meet the President of Ticketmaster International. Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of four core business areas: Concerts, Ticketing, Artist Nation and Sponsorship & Advertising . Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. We are happy to talk flexible working.