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Randstad Construction, Property and Engineering
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Salford, Greater Manchester
Shipping Administrator
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Salary: £11 per hour |
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Overview
A Shipping Administrator is required on a contract basis to join an industry leading engineering and manufacturing business. Are you experienced in Export Administration? Do you have the capabilities to be successful in a fast paced team? If you are looking for an exciting new opportunity, then this is the job for you The Role We are looking for a confident, reliable and organised shipping administrator to work as part of an already established team. You will be responsible for undertaking all administrative tasks with a specific focus on ensuring our customers around the world receive their orders correctly and in a timely manner. This responsibility includes completion of stock and urgent orders, invoicing and associated customs documentation adhering to strict deadlines on an hourly and daily basis. You will be working closely with the warehouse teams, customer services and carriers to ensure on time shipment and overall customer satisfaction. You will be required to liaise with internal departments to ensure queries are redirected correctly. You will be expected to prioritise and organise email correspondence to a high level while maintaining our internal systems. A strong customer service background is required or a proved track record of achievement in a similar background is sought. Key Responsibilities Working with customers and shipping / freight forwarding companies to ensure cost effective and timely delivery of products for both exports and imports. Performing all duties associated with importing and exporting to foreign countries; preparing required documents such as commercial invoices, export declarations and associated documents. Communicate and co-ordinate with internal departments to prioritise and exceed customer expectation. Ensure SOX, DFT and Global Trade & VAT compliance through NES Management. Organising and planning of shipping workload around customer cut offs and carrier collection times. Responsible for the end to end invoicing process as well as other legal documentation required. Prioritising work load and queries over different systems to suit busy periods of the day/week. Liaise with senior administrative assistants to handle requests and queries from senior managers. Meet all customer needs and exceed expectations, upholding our strong reputation. Continually expand your knowledge of our business. Flexibility regarding working hours is essential. Key Skills/Experience: Legal / Exporting knowledge preferred. Flexibility regarding working hours is essential. Exceptional people skills. Pleasant and positive attitude. Outstanding communication skills both verbally and written. Excellent spelling and grammar abilities are essential. Excellent telephony skills. Excellent computer function knowledge and capability (Microsoft Office i.e. Word, Excel, PowerPoint). Excellent time management skills with the ability to meet tight deadlines. Ability to work on own initiatives. Ability and experience in working within a fast paced environment. Capable of working to strict deadlines. Knowledge of aftersales, automotive or logistics environment is ideal. Experience working in a customer facing contact centre. Adaptable to change in processes. Ability to project professionalism and confidence at all levels. Flexible and responsible attitude and approach. Quick learner. This is an awesome opportunity to be part of a leading manufacturing business which offers an interesting, varied and exciting workload coupled with a motivated and passionate culture. You will be part of a small, friendly team working together to deliver programmes that are critical to the long-term success of a respected, global company. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.