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Riverside Group
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Cambridge, Cambridgeshire
Project Assistant
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Job Type: Full-time |
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Salary: £18,135 per annum |
Overview
Riverside have a new opportunity for a Project Assistant, working part-time, on a permanent basis. Who you’ll be helping Willow Walk are a specialist support centre for homeless people, dedicated to those who have experienced rough sleeping and long term homelessness. Our support network and accommodation provides a stable, safe and motivational atmosphere for our customers to make and sustain positive change. What will you do? To assist the provision of a housing and support service for Riverside’s vulnerable clients ensuring at all times a professional and supportive approach is maintained. To assist in the day to day delivery of the service for supported schemes promoting client achievement through personalised support outcomes. Day to day Your key responsibilities as a Willow Walk Project Assistant will include: •Act as an initial point of reference on the phone, or in a reception area as required. •Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges. •Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld. •Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes. •Contribute to the formulation and delivery of person centred support plans. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? It is essential you will have experience of working with vulnerable client groups. You will be able to demonstrate IT skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems use within Riverside and complete relevant IT training where required. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: •25 days holiday per year •Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%) •Access to ongoing personal career development opportunities through Learning Zone •Access to e-learning •Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150 local authorities in England and Scotland and housing 90,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as a Project Assistant, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.