Product Features
Blog
Contact Us
Sign In
Morson Human Resources Limited
,
Salford, Greater Manchester
Background Screening Administrator
|
|
Contract Type: Contract |
|---|
Overview
Morson Screening Background Screening Consulta n t Reporting to: Head of Screening Delivery Key Purpose of Role: To provide background screening/security vetting services for customers and/or supply chain partners Key Tasks: Handle the full life cycle of the vetting process in accordance with regulatory and contractual requirements, within agreed Service Level Agreements (SLA's) Administration of security documentation including referencing, eligibility to work checks and client specific on-boarding requests, such as criminal record declarations, confidentiality agreements and financial checks. Ensure details provided (and supporting documents), fully meet the Basic Personal Security Standard, regulating body or contractual enhancement as agreed. Advise and guide candidates on vetting matters and respond to queries raised in a timely manner. Ensure paper and electronic records are fully maintained and auditable. Undertake additional vetting related tasks as and when requested. Process data in line with data protection requirements (GDPR) Qualifications: GCSE in Maths, English, Science plus three others at Grades A-C (or equivalent) - Essential A Levels (or equivalent) in any subject - Desirable Degree in a relevant subject - Desirable Essential Experience: Experience of working in a HR, background screening or customer service environment Experience of working as part of a team, where work is sometimes shared Experience providing a high level of customer service, ensuring candidates (or customers) are supported throughout a process or journey Experience of handling multiple cases/customers simultaneously Desirable Experience: Experience of supporting candidates or customers remotely, over the phone or internet Experience of producing reports based on data sets Experience of processing criminal record checks for candidates based within the UK (DBS or Disclosure Scotland) Knowledge & Skills: Good customer service skills, with an ability to manage and process multiple cases at the same time, in a professional manner Professional telephone technique, ensuring candidates are supported throughout their background screening Knowledge of right to work in the United Kingdom Understanding of UK and overseas criminal record requesting and checking processes Ability to provide reports based on management information