Collections agent

Salary: £19,000 - £20,000 Hours: Monday - Friday 8am - 8pm (shift rotation) and 1 in 3 Saturdays 9am - 1pm Location: Newport Fantastic opportunity to work as a Collections agent with a growing Outsource company based in Newport. This is a fantastic opportunity for someone looking to make a career within call centre and customer service. Role of Collections agent: Inbound customer service Confidently support customers experiencing financial hardship Using initiative to support customers with a positive solution Due to the nature of the role there will be patience and empathy required Ideal Collections agent: Must have a good use of written English Previous customer service or sales experience Contact centre experience desirable but not essential Ideal Arrears Executive candidate will have knowledge/experience in Claims handling, Financial sector, credit control Benefits for Collections agent: Great Progression opportunities On site parking Full training provided Pension contribution up to 10% Private medical insurance Annual Bonus Canteen If you are interested please contact Jodie on or respond to this ad