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Elevation Recruitment Group
,
Sheffield, South Yorkshire
Office Manager
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Job Type: Full-time |
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Salary: £23,000 per annum |
Overview
Elevation Business Support are currently recruiting for an Office Manager to work for our client based in South Sheffield. The main responsibilities of the role would be to facilitate the provision of an effective portfolio management service to clients and undertake specific responsibilities to ensure the professional and efficient operation of the team/department. You will oversee/manage a full range of administration and support services to the business and external clients, ensuring a professional image of the organisation is maintained at all times. You will be the first point of contact for many internal and external contacts, managing, delegating and directing workloads to the most appropriate resource. Key Responsibilities: - Processing of incoming and outgoing post Scanning renaming invoices Posting invoices onto the IT system Invoice Validation Query Management / Supplier complaints - high-level escalation point Production of Reports New Client Set up and adding new orders for existing customers Cleansing and interrogation of data within the IT system Data administration Plan, schedule and review workload and manpower to make sure targets/SLA's are being met To be considered for this role you will be a motivated natural leader that supports and empowers your team. You will possess strong interpersonal and influencing skills, with the ability to build credible relationships with multiple internal functions, and where applicable, external strategic business partners. Experience in customer service management is essential with a proven track record of managing a multi-functional department. Key Experience required: - Strong analytical and problem-solving skills including statistical analysis PC efficiency Efficient influencer and communicator, with strong management and leadership skills Experience of change management and experience of being an operations/team manager Ability to work under pressure and to meet deadlines/SLA's Natural flair for coaching, developing and motivating individuals/team Excellent objection handling and negotiating skills Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Business Support professionals across all levels. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.