Sales Support

Exertis ,
Trentham, Stoke-on-Trent, Staffordshire
More Details
Job Type: Full-time
Salary: £17,000 per annum

Overview

To work in conjunction with the Project Manager on a number of areas including key account support, project support and customer services. The role will involve proactively managing the end to end sales order processes and to support the project manager to achieve set Key Performance Indicators as set out by Exertis. This dynamic team contributes to a thriving growth-focused culture throughout Exertis, providing many career opportunities that span sales, commercial and corporate functions. Key Responsibilities Quotations & Order Process Provide quotations across a variety of product categories Order processing Liaising with commercial managers for product, pricing and stock Taking inbound calls and emails for sales enquiries Liaise with customers and suppliers for booking slots, kitting schedules and forecasts Administration Responding to emails in conjunction with SLA's Managing daily and weekly reports Working with lead account managers to update pricing feeds Support the project manager with ad-hoc admin requests Process ownership and improvement General sales admin tasks Achieve agreed SLA's to ensure a high level of service and customer excellence Demonstrate a strong awareness of and commitment to Ethics and Compliance and the DCC Group Code of Conduct. Requirements Must have a strong knowledge of sales support and administration in a fast moving environment Excellent IT skills - Microsoft Excel, Word, PowerPoint, Teams, Outlook Professional telephone manner Ability to work in a busy sales office Attention to detail

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