Private Clients / Personal Lines Account Handler

Location Watford, Hertfordshire Salary of a Private Clients / Personal Lines Account Handler Up to £35,000 excellent Benefits Lansley Partnership is working exclusively with one of the most exciting and well established brokers in the region. This broker is expanding organically with a fantastic loyal client base. They are an independent broker specialising in mid-market to corporate clients and they are in search of an Experienced Personal Lines Account Handler to join a successful and growing Insurance Broking team. Job Description of a Private Clients / Personal Lines Account Handler As a Personal Lines / Private Clients Account Handler no two days will be the same as you help to support the company Account Executives on their day to day duties with a wide variety of clients and products ensuring organic growth and high client retention. Key Responsibilities of a Private Clients / Personal Lines Account Handler Administration of the customers’ insurance requirements on a daily basis, including general enquiries, renewals, mid-term adjustments, obtaining quotations and accounting procedures. To provide expert and prompt advice to existing and new customers, in respect of their insurance needs. Liaising, as appropriate, with insurers and other parties in relation to these customers and their needs. To provide technical assistance to the claims handler/s, as required. Understand clients' general insurance requirements Building a relationship with clients and giving prompt attention to their requests. Conscientious of Treating Customers Fairly Standards Ability to work as part of a team Skills and Experience of a Private Clients / Personal Lines Account Handler The ability to build successful, mutually beneficial business relationships. Ability to communicate to people with various levels of knowledge, face to face, over the telephone and in writing. Ability to work as part of a team. Planning, organisational and time management skills. Problem solving skills. Computer literate and have a thorough understanding of the Company’s computer software. Self development - ability to recognise personal development needs and take responsibility for continuous learning. Requirement to undertake CII examinations. Lansley Partnership are an insurance recruitment specialist company with roles across London and the South East from Junior Account Handler to Commercial Director.