Product Features
Blog
Contact Us
Sign In
Keeper Recruitment Limited
,
Ipswich, Suffolk
Temp to Perm Customer Service
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £16,500 per annum |
Overview
Are you immediately available and looking for a rewarding career within Customer Services? We are currently recruiting for professional and self motivated Customer Service Candidates to join a successful Claims Management company based in Ipswich on a temporary to permanent basis. Hours - Monday to Friday 9am - 5:30pm Must be available for an immediate start Key Tasks of Customer Service Advisor Effective management of client vehicle repairs Providing Driver and Client repair updates Managing and minimising repair delays Accurate data capture Creating telephone notes to summarise discussion with external parties Correct filing of electronic documents Handling telephone and email queries from drivers, corporate clients and insurers Act as first point of contact for any customer complaint Skills required Professional and polite telephone manner Good standard of education Previous experience within a customer service environment Basic knowledge of motor insurance and claims handling desirable As an employee you will receive excellent benefits which include A progressive salary architecture whereby your salary increases in line with completion of training modules and processes Opportunities for personal development and training Pension via auto enrolment Subsidised gym membership A generous staff social fund for use on social events and outings, both in and out of the office Amazon voucher every year on your birthday Free fruit available every day in the office A free eye check each year and contribution towards glasses