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Advancing People
,
Elland, West Yorkshire
Service Desk Analyst - French speaking
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Advancing People Multilingual are working on behalf of a successful software company in the Elland area of West Yorkshire who are actively seeking a French speaking Service Desk Analyst to join their friendly team. Due to the continued growth and success of the business, our client is seeking candidates who have 1 years' experience in a helpdesk or technical support environment. The Service Desk Analyst role: Acting as a first point of contact for Software related issues Logging technical issues as and when they arise Performing basic troubleshooting/analysis Forwarding on more complex issues to the second-line support team Providing an excellent standard of customer service to all clients Monitoring internal systems to ensure incidents are logged correctly Skills & Experience: Fluency in French 1 years' experience in a helpdesk/technical support environment Strong technical skills and the ability to speak confidently about technical issues Experience of CRM, ERP or HR specific software Knowledge of the equipment rental industry a plus What's on offer? The opportunity to learn and develop in a professional capacity through continual challenges in a professional environment Holiday allowance increasing with length of service A friendly and supportive working environment Progression Opportunities This is a full time Permanent position offering an annual salary of between £20,000 and £24,000 dependent on experience attractive company benefits Apply now Advancing People Multilingual - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.