Community Liaison Officer

Hire Society Recruitment ,
Ipswich, Suffolk
Salary: Up to £40,000 per annum

Overview

Role: Community Liaison Officer Location: Barking, East London Salary: Up to £40k, depending on experience Sector: Construction The Community Liaison Officer Role The Community Liaison Officer will be the key point of contact for all community engagement, social value and neighbourhood liaison. The role will support and advise on external issues which may have an impact on the Contract and ensure that minimal disruption occurs due to community resistance. An integral part of the project team(s) and will work closely with the supply chain to deliver corporate responsibility strategy on each of our client’s key objectives. Key Duties of the Community Liaison Officer: To gather and record data in relation to community engagement, social value and neighbourhood Liaise and compile data into reports for the client, councils, Community Relations Manager, Project Director and community as required. To build and develop good working relationships with the communities in which the CLO operates. To plan, organise and participate in social value activities with appropriate community groups To promote construction as a great career path and inspire people to want to join construction To be a brand ambassador for our client – acting as a representative, as required, at meetings with the customer, supply chain, the community and/or any other project related groups/people To plan and manage the S106 requirements professionally and within budgetary constraints Facilitate communication, feedback and interaction between the contract, client, site team and community. Develop and implement a regular programme of stakeholder contacts/liaison meetings to build a perception of trust, honesty and reliability through action Develop site-specific community investment plans alongside Community Relations Manager, including social value activities and calendar of events Anticipate and clarify community concerns to ensure issues can be handled proactively and project impediments minimised or removed Understand contractual requirements in relation to the contract, specifically Section 106, liaise with subcontractors’ compliance with S106 on all projects Implementation and delivery of employment and skills – manage key supply chain to deliver opportunities for jobs, apprenticeships, upskilling, local procurement, school engagement and work experience and share good news stories Manage the community element of the Considerate Constructors Scheme (CCS) and work alongside site team; create and manage new initiatives for continuous improvement under the scheme’s priorities ensuring projects achieve high CCS scores (40 or above) Identify positive, newsworthy stories and events about our clients’ work in the community for the company’s internal and external media channels (social, digital and traditional) and liaise with the Customer Comms/Community Liaison team and our clients’ Communications Team appropriately Write and produce project communications to meet the needs of the local community– including but not limited to community newsletter, presentations, case studies, microsites, etc Manage complaints and compliments register Provide information for tenders and PQQs when requested The ideal Community Liaison Officer will have: Strong interpersonal and communication skills, both written and oral Good networking and relationship skills with ability to interact with people all levels and from a diverse background Good reporting skills including collating, recording and analysing data Able to cope with competing priorities and deadlines Strong organisational and project management skills Public speaking Proven ability to develop and implement community investment that demonstrates social return on investment G ood understanding of the construction industry Experience of successfully managing S106 requirements Experience of working directly with residents/tenants/communities Knowledge of construction apprenticeships Experience of developing relationships with supply chain Working with the social issues’ agenda Understanding, measuring and analysing social value Local knowledge/connection - distinct advantage Experience with all MS office products – MS Office (Word, Excel and PowerPoint). Adobe Photoshop/InDesign If you are interested in finding out more about the Community Liaison Officer role, please apply now This job was originally posted as www.totaljobs.com/job/89842044