Customer Services Executive

We at Siamo Recruitment are currently seeking individuals with strong up selling and customer service skills join our ever growing client on the outskirts of Malmesbury. Whilst this role is initially a fixed term contract for 6 months - this could go on further and could be a great opportunity for someone to gain valuable work experience.They are constantly growing so permanent opportunities are likely to become available. The successful candidate will be part of an expanding, dynamic company and able to join an organisation where progression is an important factor. The job will consist of: Up-selling products, making valuable suggestions to improve customer satisfaction and provide the best possible service to the customer Identifying potential opportunities to introduce new product lines Ensuring constantly refreshing product knowledge, looking at the market to further your knowledge Representing the Brand at all times, providing a positive, professional and enthusiastic service Handling data and processing it to the highest standard Managing a high volume of calls Answering all email queries within allocated time-frames Being responsible for Customer quotes, following these up Contribute to the smooth running of the department assisting the sales team and passing over relevant leads Providing a high level of customer service resolving any queries, complaints and escalating to the relevant parties Recording all information correctly and chasing the relevant information when required for invoicing and payment purposes Issuing documentation to the relevant parties involved The ideal candidate: Enthusiastic, driven and professional Will have critical thinking skills Able to support existing relationships and build new one Have strong communication skill Have strong Microsoft skills Experience with working within a busy environment Have strong administration experience In return you will receive a number of fantastic benefits,. Our client Values the importance well being and happiness at work. From Mid month pick me ups to regular incentives alongside an excellent working environment. To find out more please contact us today