Appointment Coordinator / Telemarketer

Job role: Design Appointment Coordinator / Telemarketer Salary: £18k - £30k OTE Job Type: Permanent Hours of work: 37.5hrs per week - Flexible Location: Central Birmingham Benefits: Flexible working hours, Company Pension, Annual Leave, Retail Discounts More My client a leading design company is looking for an experienced customer services / appointment booker to come on board to work with the design team, following up on customer service queries and quotation requests, booking their designers out to customers homes. Job Overview: You will work closely and directly with the design and customer services team, bridging the gap between customers initial enquiries, and them having their dedicated designer come to their home to design their new dream kitchen. The role requires someone who is proactive, confident and an excellent communicator who isn't afraid to pick the phone and speak to customers to arrange the next step in the process of them having a new kitchen installed. You will make high volume outbound calls, as well as manage a complex diary of appointments for a team of designers making sure Customer Service is at the front of everything you do. The successful Design Appointment Coordinator / Telemarketer will possess the following skills: To have recent experience in a Customer Service role To have EXCELLENT communcaiton skills Confident with the ability to close a date on appointments without being pushy Comfortable with diary management, task management and general support for busy team Maintaining good organisation and record keeping on internal system Accuracy and attention to detail Good interpersonal and team working skills In return the company will provide a great package, ongoing training and excellent career prospects. If you are interested in this position please click APPLY. The closing date for this position is March 2020. If you are not contacted by this date please assume you have been unsuccessful on this occasion. You can view all of our roles on www.office-angels.com or on OfficeAngelsBham Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy