Quality Assurance Coordinator

We are currently recruiting a Quality Assurance Coordinator for our well established client based in Newport. Temporary initially. Job duties: Follow established processes and procedures to perform checks and support the improvement of the company's product quality to the highest Environmental, Health and Safety standards To work closely with Health and safety, Production team Accountabilites: Investigate customer complaints Attain from the contracts team what the context of the complaint is Request quality deviation evidence from customers for analysis against expected quality standards Analyse production records against customer complaints Conduct Symptoms Causes Remedies Actions investigation (SCRA) where deviations have occurred Communicate full traceability and recommendations to contracts team at outcome of investigation Coordinate with key stakeholders to resolve customer complaints Visit customers to conduct on site investigation when appropriate Conduct and/or support the implementation of health & safety and learning interventions with production and/or contracts team when appropriate Record investigation data within appropriate databases Maintain compliance records Gather traceability documentation for electronic storage Coordinate the distribution and calibration of measuring equipment Retain and store calibration certification Coordinate quality checks and third party testing of material Manage specific projects or undertake specific project activity as determined by the business or line manager Represent your function or business at meetings or events as required Technical Competencies , Preferred but not essential : ARMA, Excel, Word, Outlook, PDIS, Therefore, Powerpoint, CRM Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy