Customer Contact Officer - Homeless Prevention

Venn Group ,
London, Greater London
More Details
Contract Type: Contract
Salary: £15 per hour

Overview

Customer Contact Officer – Homelessness Prevention – Immediate Start Our client, a local authority in London is looking for Customer Contact Officer to join their outreach team to help with homelessness prevention. Position: Customer Contact Officer Period: 3 – 6 months Shifts: Monday to Friday Hours: 40 hours a week Location: London Rate: £15- £20 per hour DBS: Not required Duties for this Customer Contact Officer role will include; Offering proactive housing advice to households who are homeless or at risk of homelessness, providing a first point of contact for residents with housing related problems. Customer Contact Officers will: · Offer a reactive service to residents contacting the service for the first time or needing one off advice or assistance · Offer a proactive service to residents identified as being at risk of homelessness by the Early Intervention Team The role is to provide effective, high quality support to customers to help them prevent or relieve their homelessness and then sustain their accommodation by providing specialist advice and support. Must have experience of domestic abuse, relationship breakdown or friends and family rejection. Call Frankie Gribben on for details on this Customer Contact Supervisor vacancy and email your CV to Should you know anyone else who may be relevant for the above roles, please don’t hesitate to pass on this email. Venn Group acts as both an employment business and an employment agency

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