1st Line Support Analyst (Helpdesk)

We are searching for a number of Junior ICT Engineers and 1st Line Support/Helpdesk Analysts for a market leading Devon based client. You will be joining an engineering team in a customer facing position, working remotely with various client across the South West of England. You will initially be providing 1st line support to a wide range of customers. We are looking to speak with candidates with good communications and organisation skills, candidates who take ownership of their work, have good attention to detail, are good team players with the ability to work on their own initiative. To be considered for these opportunities you either hold, be in the process of studying for, or be willing to study for at least one (1) Microsoft accreditation, in any of the following disciplines; MS Windows Server MS Exchange Windows OS Additionally we are looking for the following knowledge & experience at a more junior level; Experience of Networking is desirable but not essential Experience in a similar junior or trainee ICT Engineering position Experience of VMware, Veeam and/or Citrix is desirable (not essential) Our client is interviewing immediately and is offering successful candidates a very good package, ongoing professional training and realistic, long-term promotion prospects, allowing you to move into the role of an ICT Field Engineer over time Please forward your application and CV and I will call you immediately to discuss the role and client in detail. KEYWORDS: ICT, Field Engineer, MS Windows Server 2008, MS Windows Server 2012, MS Windows Server 2008R2, MS Exchange 2010, MS Exchange 2013, MS Windows OS Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy. This job was originally posted as www.totaljobs.com/job/89735290