Resource Planner

Job - Resource Planner Job Salary - up to £24000 Job Location - Sale, Greater Manchester Hours of work -Monday - Friday (with occasional Saturday mornings) An exciting opportunity has arisen for an experienced Resource / Work Force planner to join a leading company based in our brand new state of the art offices in Sale, Manchester What you'll get For the position of Resource / Work force Planner, you will receive the below benefits; 31 days annual inclusive of bank holidays Holidays increasing to 33 days after 1 year A lucrative annual bonus of 10% Company pension scheme Buy and sell holiday scheme Childcare vouchers Free Life Assurance Regular Social Events And many more Who are we? We are currently recruiting on behalf for a leading, award winning, B-B service provider who have been a leader in the industry for over 20 years We have a wealth of experience to offer and support you in your career development with us. What you'll be doing As a Resource / Work force Planner, you will be a big part of the development and growth of our contact centre teams. You will be developing and managing our dialler system and supporting with the effective operation of the business. You will be responsible for analysing performance and establishing resource plans. You will review statistics and data and look at ways of improving efficiency For the position of Resource / Work force planner we are looking for the below experience; You must have experience in planning and scheduling within a contact centre environment You must have a good understanding of workforce management systems You will be a strong negotiator and influencer If you are interested in this role and would like to be considered, please APPLY NOW for consideration. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.