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Distinct Recruitment
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Derby, Derbyshire
CRM Manager
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Salary: £35k - 40k per year |
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Overview
As a newly created role for the business you’ll be responsible for the creation and implementation of the CRM strategy. You’ll report to and work with the Marketing Director whilst having support from a Marketing Data Analyst who will be delving into the data if that’s not your bag The business is one that is growing rapidly so it is a great time to join the company and grow as it grows The role is to Own the customer onboarding process, from enquiry form to completion. Manage the testing for the timing, message and design of all customer comms. Work with the marketing data analyst to identify and test both one-off and recurring X-sell and upsell opportunities. Source and implement offers that provide our customers with an incentive to use/stay with us through added value services. Identify new ways to build the relationship with the customer base. Ongoing development of CRM system ensuring it grows as the business grows e.g. integration of new forms, building new fields, queues, workflows ect. Required skills At least 2 years experience of managing a company’s CRM function. Expert knowledge in deployment of email & platforms data solutions. Accuracy and strong attention to detail. Passionate, enthusiastic and enjoy working in a constantly growing and evolving. department, close-knit team and ambitious company. Proactivity, forward thinking and the ability to take the initiative is essential. If you would like more information please click apply Or drop James Hales a note on Linkedin Distinct Recruitment Privacy Policy This job was originally posted as www.totaljobs.com/job/89698331