Service Engineer

KRATOS ANALYTICAL LTD ,
Manchester, Greater Manchester
Salary: £27,000 per annum

Overview

As world leaders in X-ray Photoelectron Spectrometers and producers of MALDI ToF Mass Spectrometers for Shimadzu Corporation, we at Kratos Analytical aim to support our customers in making a real difference in the world. Our state of the art instrumentation contributes to advancements in fields ranging from renewable energy to medical diagnostics at the world’s most prestigious academic institutions and technology companies. This is no ordinary business so we are seeking a Service Engineer who is as enthused by our mission as we are. As a business we value your academic calibre and industry experience but you need to recognise you could be working with some of the world’s leading figures in their fields, so credibility is earned by what you deliver, not what you’ve done before. As a Service Engineer you will be responsible for: On customer site installation of upgrades , delivery of warranty work , ad-hoc maintenance and planned preventative maintenance visits Testing of repaired units before returning to customers Obtaining customer acceptance for all work done Providing customer technical support Providing appropriate customer training All company Health and Safety responsibilities Report to Surface Analysis Service Team Leader Problem and Failure reporting ,supporting continuous improvement initiatives Completing business records in an accurate and timely manner Supporting other Engineers and Customer Support Group as needed Our ideal candidate will have: Degree level qualification in Electronics, Physics or Mechanical Engineering with experience and background in scientific instrumentation Knowledge of techniques such as X-ray Photoelectron Spectroscopy and the ability to demonstrate a background in scientific instrumentation would be a distinct advantage Strong Customer Service skills are essential If this sounds like the next step in your career, we look forward to receiving your application. Our hiring managers are incredibly selective as we have large numbers of well qualified candidates for every role, so please highlight how you meet our requirements as best you can and feel free to message me if you have any questions. While we do our best, we are unable to reply to every application therefore if you have not received a response within 30 days, your application has been unsuccessful. This job was originally posted as www.totaljobs.com/job/89698001