Claims Administrator

This is an ideal opportunity for a confident, personable and hardworking individual to work in a great team whilst gaining valuable experience to progress. Key responsibilities Clients Develop strong relationships with divisional teams Respond to the teams’ requirements as appropriate Behave with all clients (both internal and external) fairly and ethically Administration Process claims in accordance with the claims OPM Create claims documents when appropriate Ensure up to date records are maintained at all times on the company systems Interpret instructions and issues arising, and then implement actions according to policies and procedures Compliance Ensure compliance with all applicable Group and/or Company policies and procedures Ensure correct authorisation is obtained and processes followed when required by the Group and/or Company policies and procedures Ensure compliance with legal and regulatory requirements Ensure that own performance, HR and T&C records are up to date and meet the Group and/or Company’s requirements Maintain accurate records and deal with correspondence appropriately. Skills & Abilities Attention to detail with ability to process information accurately Ability to work effectively within a team Prioritisation and organisational skills Self-motivated Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders Able to undertake and demonstrate competence in technical training, as required by the industry regulator Willingness to study for professional examinations. Knowledge & Experience Experience not essential, training will be given Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries Understanding of processes and procedures within the insurance market and the impact this has on the claims process is ideal Previous experience of working in a team or customer focused environment would be ideal. Qualifications A level Grade A-C (or equivalent) Salary: £17.5K Location: Bedford