2nd Line IT Support Engineer - London - £28K

Itecco Limited ,
London, Greater London
Job Type: Full-time
Salary: £24,000 per annum

Overview

2nd Line IT Support Engineer - London - £28K £24K - £28K depending on experience Excellent Training Due to unprecedented growth within the last 5 years, my client, a leading Managed Service Provider in London, are looking for a 2nd Line Support Engineer to come onboard ASAP. This position is ideal for an aspiring engineer looking to kickstart their career in IT within a fast-growing company. There are excellent opportunities for progression due to the expansion that the company is planning over the next few years. Once you are in the sky is the limit On top of that they provide excellent training, including a training plan and resources to assist you in becoming Microsoft accredited. Duties include; Troubleshooting a variety of hardware and software Logging and managing requests Be the first point of contact for customers both in person and remotely, logging and resolving calls using the set procedures. Escalating issues as and when necessary. Monitoring systems, performing repairs, upgrades, installations and other routine tasks. This is a great company to work for, with many benefits. As well as the usual pension scheme and training opportunities, this is a close-knit team and there are many company events and team nights out once you join. My client really values their staff which is shown by the excellent retention rate and long-standing tenure of the current employees. Some of the infrastructure they currently work with includes: Windows Server 2012-2019 Office 365 Exchange VMWare Hyper-V Azure AWS This job will suit those looking to progress and develop in their career. If you are looking to get involved in one of the top IT Solutions Provider businesses in London and help drive both yourself and the business forward, please don't delay and send through your CV today. Microsoft, Windows Server, Exchange, Office 365, Active Directory, Helpdesk, 1st Line, First Line Support, IT, Technology