Customer Service - Full Training

Hiredonline ,
Hertford, Hertfordshire
More Details
Job Type: Full-time
Salary: £18,500 per annum

Overview

Customer Service Operator offering full training, based in Central Hertford offering a starting salary of up to £18,500 Benefits In addition to full training, we also offer: Starting salary of up to £18,500 (depending on age and experience) Opportunities for promotion Friendly team with offices based in the centre of Hertford Within easy walking distance of train stations and bus routes No cold calling and minimal complaint handling The role of Customer Service Operator: Answering calls in an efficient and friendly manner Checking availability in the chosen restaurant Accurately booking tables, meeting customer and restaurant requirements Proposing solutions where chosen requirements are not available Sending email booking confirmations There are no outbound sales calls and minimal handling of customer complaints The ideal Customer Service Operator: You will need a proactive nature, a strong work ethic and good literacy skills While full training will be provided, some experience in dealing with people is desirable A professional telephone manner Flexibility to work a variety of planned shift patterns Working hours: Our offices are open between 9am and 9pm, 7 days a week Full time, working a 40 hour week on a rota basis between these times Rotas are published well in advance so you can plan your free time You will need to be available to work some mornings, evenings and weekends For an immediate interview, please apply today

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