Payments Advisor

Bridgewater Finance Group Ltd ,
Manchester, Greater Manchester
Job Type: Full-time
Salary: £18,000 per annum

Overview

Bridgewater Finance Group are one of the UK’s most well established financial solutions providers. Established 14 years ago, we provide ethical and customer focused financial management plans. We are fully FCA licenced, and we are looking to add to our expanding team. The Role We currently have an opportunity for a Payments and Collections Agent to join our Payments Team within our Operations Department. The role includes managing a book of existing clients ensuring payments are made in line with their chosen debt solution. We are looking for someone with experience in a customer service call centre environment, Debt Management or Insolvency experience is preferred. The person Good communication and objection handling skills; Good telephone manner; Self-motivation; Able to work well on your own or as part of a team; Able to multitask; IT literate; Excellent time management; Good numeracy skills. Benefits Market Leading salary based on experience Healthcare Plan and additional staff wellbeing programme Ongoing training and development Excellent working environment and team culture Excellent on site facilities