Russian speaking Document Submission officer

VFS GLOBAL ,
London, Greater London
Salary: £19,000 per annum

Overview

VFS Global is the world's largest Outsourcing & Technology Service Specialists for Diplomatic Missions and Governments Worldwide. We are looking for a Officer - Operations with immediate start date. Working hours: Monday-Friday 8:30am to 5:30pm. Initial 6month contract with possibility of extension based on the performance. Main responsibilities: Processing applications and data entry Collection and scrutiny of passports from the Visa Application Centre Handover of Passports to the Consulates. Handover of passports to Courier/Applicants Handling of postal applications Scanning and uploading of documentation Tracking of passports Handling customer queries in person, by email and on the telephone Fee collection and cash handling Preparing reports for day to day transactions General administration duties Other office duties Willingness to travel across UK for document submission The above list is not exhaustive, and other duties may be required from time to time in line with business requirements. Experience/ Qualification required: Excellent written & verbal English and Russian communication skills A good attention to accuracy and detail A proactive can-do attitude Flexibility of working hours Excellent Customer service skills This is certainly not an exhaustive list of duties, as dealing with the general public brings new challenges on a daily basis How you will be rewarded: · Pension contribution · Competitive pay and up to 32 days holiday · Possibility to earn incentives through value added services at the end of the year. · Internal progression opportunities · Paid uniform · Awards scheme in place · Events, team building activities · Take a part in charity events and become a volunteer We have positions available with an immediate start