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Chameleon IT Solutions Limited
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Milton Keynes, Buckinghamshire
Remote Working Solutions Architect (Contact Centre Solutions)
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Job Type: Full-time |
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Salary: £70,000 per annum |
Overview
Contact Centre Solutions Architect Required Our award winning Global Software Solutions client seeks an experienced, Remote working, Customer Engagement,Contact Centre Solutions Architect with the following must have skills and experience Skills and experience 5 years experience in a senior pre-sales or consulting role Intermediate understanding of database concepts and data relationships is preferred Prior experience with advanced contact centre solutions is preferred Experience of working as part of a team Proven ability to be motivated and self-driven when working alone Outstanding troubleshooting, problem-solving, attention to detail, and data analysis skills 5 -10 years’ experience in implementation of software systems Must have good presentation, organisational, and documentation skills Must be proficient in Microsoft Office products Ability to learn quickly, communicate ideas effectively, lead team efforts, and utilize flexibility and creativity to present a variety of solutions Must be able to analyse and/or design business processes Must be willing to travel up to 75%, or more, with potential for extended stints of continuous travel.Majority of travel would be limited to the UK&I, but could extend to Europe on occasion. Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions. Please note only candidates with all of the above will be considered.