Product Features
Blog
Contact Us
Sign In
Liberty Support Services Ltd
,
West Bromwich, West Midlands
Registered Care Branch Manager/ess
|
|
Salary: From £30,000 to £35,000 per annum |
|---|
Overview
We have an exciting opportunity for a Registered Care Branch Manager to manage our West Bromwich office. The Registered Care Branch Manager will be working alongside the regional manager to operationally manage and drive performance within the services. This is a role key to ensuring we continue to maintain the high standards and quality we expect as an organisation. The Registered Care Branch Manager will have a track record of day to day management of specialist supported living services and have overall accountability for service delivery. You will manage registered care service for people with learning and physical disabilities. You will lead staff teams, encouraging and mentoring them, completing supervisions and appraisals, ensuring staff have all the training and resources they need. You will be expected to develop a positive working environment that nurtures and rewards good practice through a programme of training and development as well as maintaining high standards and ensure compliance with CQC Regulations and Quality Standards. Ensure accurate reporting of all activity within agreed timescales using agreed system. Capture all actual and planned activity, ensuring all others are kept fully up to date to provide accurate recording of performance across the region. Role Responsibilities Develop and maintain key relationships with people, staff, families, and professionals. Registered with Care Quality Commission and lead the services through all inspections. Excellent understanding and experience of working in line with the Care Quality Commission inspection process and standards. Manage the day to day service delivery of the supported living homes and adjoining services, ensuring the highest quality of care are delivered at all times. Coach, mentor and develop staff in the delivery of customer service targets. Safeguard people's emotional and physical wellbeing and Inputting into complex risk assessments and support planning. Understanding and management of budgets. Involvement with the recruitment and compliance processes. Focus on the development and training opportunities for staff teams. In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Regional Manager. Hours of work will be Monday to Friday but with the flexibility to work to suit service demand. You will also be part of the area on call rota. Person Specification We are looking for an inspirational leader who can manage and develop an inspiring team in the delivery of high-quality care and service that puts young people and adults first. The ideal candidate will have a kind, friendly and very approachable personality and most importantly have a passion for working with people. You should be reliable and dedicated and ready to hit the ground running. The appointed manager will be expected to provide a person-centred approach that includes equality, rights, inclusion and listening to the persons’ views, wishes, and feelings. Experience of multi-site working is essential and a background in specialist supported living services, working with people with emotional and behavioural difficulties. Excellent communication skills with the ability to adapt to a wide range of communication and learning styles. Strong team player with a positive and flexible approach to both work and colleagues. Ability to deliver training to staff teams. IT literate, in particular Microsoft office. Full valid current driving licence and the ability to travel independently within an agreed geography. The job requires an individual with drive, enthusiasm and commitment. Someone with a ‘Can Do’ attitude who has the ability to look for creative solutions to meet people’s support needs in a way that respects their individuality. Qualifications NVQ Level 5 or similar qualification. Diploma in Leadership and Management (desirable).