Customer Success Specialist

French Selection UK ,
London, Greater London
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

FRENCH SELECTION UK Customer Success Specialist Customer Service, Sales, Inbound Calls, Outbound Calls, Insurance, Services, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, London, Canary Wharf, Operational, Queries Salary: £25,000 to £28,000 pa Benefits Location: East London Ref: 5219E VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 5219E Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a global service provider with a strong presence across Europe. The company prides itself on first class customer service and therefore offers comprehensive training with excellent career prospects. Main duties: To be responsible for day to day management of queries related to the Customer Service, Sales and Financial teams To manage a team of operations assistants The Role: -Taking responsability for organising and managing assistan's workload - Providing training with the Operations tteam - Reporting on and analising datas used for making key decisions - Providing assistance to the Finance team with regards to Credit Control processes The Candidate: -Fluent English written and spoken -Previous experience within Customer Services desirable -Knowledge of CRM systems desirable -Commercial awareness -Excellent interpersonal skills and ability to organise own workload -Able to work under pressure -Strong administrative skills -Excellent communication skills -A dynamic personality and a team player -A natural problem solver Salary: £25,000 pa to £28,000 pa benefits French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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