Customer Relationship Executive Lead

We are still recruiting. Please note that the start of this apprenticeship may be delayed due to the coronavirus situation. If your application is progressed then you will hear from the recruitment team within 3 working days of you application and invited to participate in a phone interview. During this phone interview we will provide further clarification with regards anticipated programme commencement. Are you a career and customer focussed individual with high-end brand experience? Are you motivated by combining a career with a premium automotive brand with a formal ILM Management qualification with £35k (OTE)? What kind of people are we looking for? We’re seeking ambitious and confident people who are motivated by the prospect of combining a career with a premium automotive brand with a formal ILM Management qualification. You don’t need to have worked in the motor industry before. If you love customer service and have experience in a premium/high-end environment and are interested in automotive, please apply. What will you be doing: You will be the driving force behind the sales department and will be responsible for a team of motivated and driven sales people. You, and your team, will educate, inspire and skilfully guide our customers through an exciting and pleasurable buying experience. You will combine your role with an industry recognised ILM Level 3 Team Leader/Supervisor qualification to support your continued development. The brand is committed to ensuring that all staff develop their skills and you will support your team achieve their own qualifications. Required Skills & Experiences: Excellent communication and negotiation skills You will have a valid UK Driving Licence. You will need to be highly motivated, personable and extremely organised. You will need to have a passion for new technology and be up to date with the latest innovations in the market. Previous experience of working in a premium/high-end customer facing environment (this does NOT have to be in the automotive industry) You will have good IT and administration skills Qualification: ILM Level 3 Team Leader/Supervisor - the successful applicant will study toward an industry recognised qualification. All training is funded by the employer. Duration: 18 months (approx.) Funded by your employer To join the programme, the successful applicant must have achieved a minimum of 3 GCSEs (grade A-C/4-9). Equivalent grades are accepted. What will I learn? Leading people, Managing people, Building relationships, Operational management, Project management, Finance, Decision making Salary: £35,000 (OTE) uncapped commission Other Benefits: 22 days holiday bank holidays, Career progression plan, Employee Car Scheme, Employer Contribution Stakeholder Pension Scheme, Employee Share Scheme, High-street discount scheme. Our client: Our client is a premium, internationally renowned, automotive manufacturer. They are widely recognised as being one of the most forward thinking, customer focused brands and combine a rich heritage with modern car design. This is an excellent time to join the brand and you’ll benefit from a brand new, state-of-the-art training centre, established career development pathways, fully-funded management qualification and a superb, modern working environment. What they say: "People, Pride, Praise and Profit make us stand out from the crowd, now is the time to join this dynamic and growing business dedicated to development". The Recruitment & Selection Process: Your application will be reviewed by the Calex UK Recruitment & Selection team on behalf of the employer. As a part of the recruitment process you may be asked to participate in a phone or Skype interview. If your application is successful, we will conduct relevant employment checks prior to you starting with us. Depending on the role, this could involve qualification and right to work checks and the acquisition of references from previous employers. Please note: We will close vacancies once the required quality or number of applications has been received. If you do not hear from us within 15 days of your application, please accept this as confirmation that you have been unsuccessful in your application. We welcome applications from everyone irrespective of gender and ethnic group and appointment will be based on merit alone. Being committed to equal opportunities, if you have a disability please state this during the application process. Measures will be put in place to support you through your application and apprenticeship journey.