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PULSE SEARCH & SELECTION LIMITED
,
London, Greater London
LEADING INTERNATIONAL CREATIVE MEDIA NETWORK – CONCIERGE
Overview
One of the world’s leading and most creative Advertising and Media Networks is looking for a concierge to join their dynamic front of house. Based in beautiful offices in Central London, this really is a most desirable group to become part of and offers an amazing working environment. Job Outline: To serve as a coordination point between the internal operations of the agency and the external world of their clients, remembering that the Receptionist is the first front line person. To answer all Switchboard calls in a timely and professional manner, following the general standards and procedures. To provide professional support to the Operations, ensuring that company standards are maintained and that client expectations are met within the agreed objectives for the location. Reception Duties: The main day-to-day job duties include, but are not limited to the following: Meet and greet clients and visitors (including offering drinks and making them feel welcome) and to inform relevant parties of their arrival. Register all arriving clients following security policies and procedures. Keep a track of your guests, know who they are waiting for and which meeting room is booked for them. Up-keep the general reception area. Have full knowledge of the Room Booking System Ensure meeting rooms are tidy, stationary stocked and correctly set up for upcoming meetings. Maintain a comprehensive and accurate working record of room bookings. Take bookings for meeting refreshments, breakfasts and lunches. Check next day’s bookings & make amendments as necessary. Serve as an information source for clients. To report any faults in meeting rooms and Reception areas. Office Duties: The main day-to-day job duties include, but are not limited to the following: Office service admin (Outlook photos, staff movements, update telephone lists). Ad hoc administration support. Service helpdesk (log faults, repairs, liaise with IT support when required). Hospitality Duties: The main day-to-day job duties include, but are not limited to the following: Working with the Catering Department to ensure Hospitality services are delivered correctly to all meeting rooms (including clearing of rooms where necessary). To provide an excellent standard of client service. Essential skills: 5 Reception skills Well Presented and immaculately groomed at all times. Polite, tactful and diplomatic Energy, Confidence and enthusiasm Ability to work under pressure Able to communicate in a calm professional style Excellent telephone manner and interpersonal communication Customer and Client focused Able to pre-empt a situation Reliable, Flexible and adaptable Benefits: Scope for Development & further career development Learning and Training Opportunities To be considered, get in touch ASAP and don't miss out on this fantastic opportunity.