Administrator

Coby Philips Limited ,
London, Greater London
More Details

Overview

WE ARE RECRUITING An exciting opportunity to join a long standing and well-established Trade Association based in the City who are now urgently seeking a new team membet to join their expanding team Position: Business Operations Administrator Where: City Salary: Up to £28k Hours: 9-5pm This position is to provide operational and administration support for all registered account queries both from the general public and contractor basis. Duties include but not limited to: Manage tasks and cases (delegated by the system) progressing each in keeping with the relevant Policy Manual Internal Process Manage applications and/or cases for additional account services or escalated non-compliance from enquiry to conclusion Meet agreed KPIs and objectives as set by Line Manager Manage the annual and re-certification account surveillance processes to meet business needs and/or account priorities Assist Technical Manager, Admin Support and Business Manager in the progression and conclusion of account changes Assist Certass Admin Support with any escalated enquires Assist Certass Admin Support with annual account renewals Manage and maintain all Staff and Auditor Competency records and Personnel files Manage and implement the Internal Processes and Document Control in accordance with 17065:2012 management system requirements Liaise with Business Manager to achieve Annual Internal Audit Schedule Manage outcomes from Internal Audits Support with the preparation for external audits both office and site based including the resolution of findings or recommendations Candidate specification: Advanced working knowledge of Excel is required ISO900 knowledge would be advantageous 10075 knowledge also advantageous Experience with Viso advantageous Robust, hardworking and friendly attitude Excellent IT skills High attention to detail and the able to proofread documents Excellent compliance skills. Excellent customer service via telephone and face to face. Experience within Senior Administration/Compliance

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