Business IT Analyst

At Pitney Bowes, we do the right thing, the right way. As an IT SFDC Business Analyst for Pitney Bowes, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We actively look for prospects who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. We are happy to talk flexible working , if you feel you meet all the prerequisites please apply and we will consider this with your application in accordance with our usual screening protocols. Pitney Bowes is seeking an IT SFDC Business Analyst with strong analytical and project management skills to communicate and collaborate with internal customers to analyse functional requirements. The IT Business Analyst will evaluate information gathered from multiple sources, drive and challenge assumptions and ensure requests support strategic outcomes, while partnering with IT Technical team to deliver appropriate business solutions. In addition, the business analyst will need to have a strong understanding of the business strategy and operational processes to align with the tactical and strategic visions. They will be able to recommend the best functional solution to deliver the business vision. IT SFDC Business Analyst responsibilities include capturing and prioritizing user requirements to support business outcomes, creating/analysing user stories and/ or functional specifications and managing development resources and testing efforts to achieve our target deliverables. In this role, outstanding communication skills and problem-solving abilities are essential. Responsibilities: Liaison between Business Stakeholders and the IT Department to capture and deliver business solutions that support strategic outcomes. Analyse business processes to define the functional requirements with an understanding of business needs and plans for future growth, while reconciling needs from multiple teams. Document requirements in accordance with program policy. Create User Stories, Functional Specifications and Use Cases. Develop solutions to help enhance the quality of IT products and/or services. Coordinate with IT development and architecture teams to design, build and implement technology solutions. Verify proposed application solution against the User Stories and/or Functional Specification(s). Review requirements and communicate proposed solution to business stakeholders to ensure understanding as to what we will be technically delivered. Coordinate requirement workshops, demos, user acceptance and regression testing to deliver defined outcomes and ensure target delivery dates are met. Plan / oversee projects and manage resources. (e.g. upgrades, hardware/software installations). Escalate risks and issues arising that directly or indirectly impact the deliverables. Provide input to overall workplans, including resources, scope and timeline. Obtain required approvals and ensure compliance for audits. Keep abreast of technology trends and developments. Recommend and implement environment roadmap / strategy and perform associated tasks. Utilize IT data for business insights. Perform other duties as required. Your background: Degree in Business Administration, Computer Engineering or similar work experience. 5 years in a Business or IT Analyst Role. 3 years SalesForce.com experience. Excellent communication and collaboration skills. Analytical mindset. Problem-solving aptitude. We are happy to talk flexible working , if you feel you meet all the prerequisites please apply and we will consider your application in accordance with our usual screening protocols. All interested individuals must apply online.