Newham Hospital - Porter

Blue Arrow Lewisham ,
London, Greater London
More Details
Salary: £18005 - £19337 per annum

Overview

Hospital Porter Salary: £18,005 to £19,337 depending on experience Hospital Porters are needed to join the team of 1,700 key workers at this local hospital in Plaistow. Working via Serco, a leading provider of public services in the UK. As with most healthcare providers, this hospital is reaching out for additional staff in many crucial roles. Hospital Porters being among them. Such is the importance to maintain staffing levels at this time of unprecedented public demand, the fee for attaining Disclosure and Barring Service clearance has been waivered to ensure those willing and able to help in key worker roles, can, where possible. This local hospital includes emergency care, surgery, children's health, women's health, one of the largest maternity units in the UK, specialist medicine, long-term care and diagnostics as well as dedicated stroke unit. A crucial member of the wider front-line team, your role's purpose will be to provide a comprehensive and quality Portering service within the whole of the Hospital, ensuring patient care and customer service are at the forefront of your Portering service. You will be responsible for: Ensure that all Portering tasks are undertaken in a professional, competent and safe manner in line with HSE Guidelines and Safe working practices. Transportation of deceased patients from A&E and/or Wards to mortuary; Key holders for mortuary out of hours to support with viewings to support legal processes i.e. certification of death; Removal of soiled laundry from Wards and theatres ensuring delivered to the Laundry in line with Infection Control Regulations and HSE Safe Working; Responsible for responding to cardio arrests and providing trolley and supporting equipment to the incident; Ensure that all equipment is in a clean and hygienic state - weekend cleaning rota for wheelchairs; Ensure that all equipment used to undertake the role are to the required standards to support safe working practices; Transportation and collection of medical gases to all department and wards regularly; Transport patients to and from X-ray when required (Out Of Hours); Support the Patient Ambassador/Service Manager or Soft Service's Lead to ensure the full service is compliant with the site ISO Regulations, quality and environmental policies; Performance targets are to be met at all times in line with agreed standards; Assist with maintaining appropriate records in line with service delivery Ensure all tasked despatched via Portertrac are correctly accepted, started and completed in accordance with SLA's Undertake the delivery of Specimens, Blood samples to the Pathology department in addition to the delivery of controlled drugs books to the Pharmacy. These tasks are the associated task relating to the Standard Operating Procedure of the Pneumatic Tube System. Support in the provision of clean linen as and when required; Emergency transportation of patients; Ensure all HSE initiatives are managed proactively to ensure a safe working environment; Escalate all and any risks to the Patient Ambassador and/or Service Manager; Undertake any other tasks/duties as identified by the Patient Ambassador, Service Manager or Soft Services Lead Essential skills: - This is a physical role and the post-holder will be required to be mobile for the majority of their working day with manual handling being necessary to lift / carry / operate cleaning machinery. - Ability to read, write and converse clearly in English. - Basic awareness of Health & Safety working practices. - Previous experience working within a hospital or service environment. - Customer service skills including clear verbal communication. - Understand the importance of patient care, infection control and safety. - Basic IT literate is desirable. Based on the Serco Team Member skills, you will be; Customer Focused: seeing everyone you come in to contact with as customers. You be proactive when it comes to identifying customer needs and meeting those needs, taking swift action to resolve issues with integrity. Always alert to the customer's point of view and demonstrates a sense of urgency. Trustworthy: you'll be someone who gains others' trust by being supportive, efficient and effective. A Clear Communicator: able to concisely convey information and ideas that engage others. A Team Player: willing to work with others, knowing that the whole of the team is greater than the sum of individual efforts. Value Difference; respecting individual differences and perspectives among colleagues and customers. Additional/Special Features of this role include: - Exposure to unpleasant work conditions / Willingness to work in such an environment. - Rare exposure to verbal and physical aggression. - Occasional mental / emotional demands when interacting with patients and visitors. - Flexibility and adaptability - Good organisation skills - A 'can do' attitude - Ability to work effectively alone and as part of the team - Present a professional image - Ability to work within a busy environment - Ability to work under pressure - Ability to follow departmental regulations and assimilate training - Flexible approach to working shift patterns - Attention to detail So if you're looking for work and willing to become part of the front line effort faced by all healthcare staff at present, we want to hear from you today. This job was originally posted as www.totaljobs.com/job/89962678

People also viewed