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Adria Solutions
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Manchester, Greater Manchester
Software Support Engineer
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Salary: £30,000 |
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Overview
Software Support Engineer- £30K Manchester Are you a talented and dedicated Software Support Engineer? Adria Solutions are looking for an Software Support Engineer to join one of our clients based in Manchester. You will have r elevant experience in 2 nd line support & Software support - ideally with web-based and mobile applications. Responsibilities: Technical support of Web, App, Mobile and Social platforms. Ensure all incident logging and reporting procedures are implemented and maintained. Escalate significant incidents internally and externally as required. Identifying, registering and categorising problems and incidents. Actively participating in resolving bugs, errors and performance issues on existing systems. Handle support queries and tickets and work to resolve issues promptly. Work to respond to and resolve all support cases within SLA. Software Support Engineer The company offer fantastic benefits and progression If you are interested, please click apply This job was originally posted as www.totaljobs.com/job/89791986