Windows and Specialist Cleaning Supervisor

OCS Group Ltd ,
Oldbury, West Midlands
Salary: Up to £16.00 per hour

Overview

The main purpose of this role is to facilitate the efficient allocation of workload and maintain delivery of a high-quality service to OCS customers as defined within the associated Contract specifications. Main duties will include: Supporting and assisting the Operations Manager in preparing and maintaining risk assessments, method statements for each location/task. Ensure that all pre-start safety checks are carried out as appropriate. Providing adequate information, instruction and supervision to the Window & Specialist Cleaning Operatives in your charge. Ensuring that a safe working environment is maintained through compliance with all Company Health and Safety policies and procedures. Promotion and protection of the Company's image by ensuring all Team members are presentable and behave in a courteous and professional manner. Providing first line administration of Company procedures in relation to; Workload planning, Procurement and Payroll and Absence Reporting. Ensuring compliance with all other company policies and procedures. Maintaining and reviewing comprehensive Risk assessment and method statements including the identification of Operative training needs. To be successful in this role you will need: Sound literacy and numeracy skills Minimum 5 years' experience within Specialist cleaning sector (Essential). Proven track record in delivering effective customer service (Essential). Previous experience of leading a diverse workforce (Essential). Thorough working knowledge of specialist cleaning techniques (Essential). iOSH Qualification - Working/Managing safely (Desirable). To be team oriented with the ability to motivate and manage direct reports. To be creative, results-driven, good at problem solving and organised with the ability to prioritise workload. Sound inter-personal and communication skills. What will you get in return? A pension scheme- to save for the future Access to high street discounts Access to low interest loans Recognition scheme 'OCS Stars'- monetary rewards given to top performers Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme Long Service Awards Cycle to work scheme- discounted bicycles Access to our Employee Assistance Programme- 24-7 Wellbeing Support Why join OCS Group Ltd? From providing a first-class shopping experience at major retail and leisure establishments, to maintaining critical factory facilities for well-known industrial organisations, to supporting the patient journey at large hospitals, we provide the essential services that keep businesses and societies running day in and day out. We are the largest family-owned facilities management services company in the world and we deliver over 70 accredited services internationally. OCS prides itself as a company that has family values. We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. This job was originally posted as www.totaljobs.com/job/89789974