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Concept Information Technology Limited
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Aberdeen, City of Aberdeen
EPOS Field Service Engineer
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Salary: £20000.00 - £24000.00 per annum + + van, on call, overtime, bonus |
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Overview
Are you an experienced field service engineer seeking a new role? We are privileged to be working one of the UK's largest technology provider to the hospitality industry. The Company The company provide their customers with the solutions they need to make their business a success. These solutions include mobile apps for ordering and web apps for engaging with consumers either through loyalty or reservations. They help hospitality brands to understand their customers' behaviour and preferences, enabling them to excel in an increasingly competitive market. We're looking for dynamic individuals who share their passion for driving innovation and using technology to build better businesses. The Role: Field Service Engineer primarily working on IT hardware, Wi-Fi and EPOS You will be working within the hospitality industry (pubs, restaurants and leisure centres) Installation, testing and configuration of all parts of various IT and EPOS systems Planned and regular maintenance of all on-site equipment Diagnose and/or repair faults to component level Provide a timely, polite and efficient service Working Hours: Monday - Friday day work (9am - 5pm) On call 1 in 3 weeks (9am - 9pm over 7 days - 2 days given off in lieu following week) Required Experience: Minimum 18 months experience in a field-based customer service engineering role, ideally in the hospitality/leisure industry IT hardware break-fix experience, ideally EPOS break-fix experience Excellent customer service skills Package: Up to £24,000 basic salary (DOE) on call overtime bonus (circa £7000) company van 33 days holidays Standby and overtime varies but average out around £6,000-7000 a year - this is for covering every third weekend and evening. There is an additional bonus for engineers to earn which works out at another £1000 a year if meeting the set objectives for this bonus. Please apply with your updated CV or contact me for further info, This job was originally posted as www.totaljobs.com/job/89781336