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Riverside Group
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Manchester, Greater Manchester
Support Worker
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Job Type: Full-time |
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Salary: £21,451 per annum |
Overview
Riverside have a new opportunity for a Support Worker, working full-time, on a permanent basis. You will earn £21,451 per year. You will be required to work 37.5 hours per week, Monday - Sunday on a rota basis. Who you’ll be helping Based in Manchester, Wilson Carlile House works with males aged 18 who are homeless and experiencing a housing related crisis and need short term housing related support. Our customer group includes adults who are homeless or at risk of becoming homeless including; • People leaving prison, • People who may be sleeping rough, • People with a range of medium to high support needs who are not currently able to maintain independent living While Riverside does have roles for carers, this is a role perfect for those looking for support work. What will you do? You will be required to plan and deliver a range of personalised support to customers, working with individuals and empowering them to achieve their goals and aspirations. You will work as part of a staff team committed to delivering excellent customer focused support in a supported housing environment. Day to day Your key responsibilities as a Wilson Carlile House Support Worker will include: • Work as part of a staff team to deliver a high standard of service to our customers and meet the requirements of a rota system. • Adopt a psychologically informed approach to delivering support, empowering customers to have choice and control and to drive the support they receive. • Contribute to the delivery of a housing management service, including working with tenancy agreements and collecting rents and service charges. • Ensure records and files are accurate and are regularly updated and held securely. • Lead on communicating and working with external agencies on behalf of customers, as necessary and appropriate. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You have an understanding of the barriers faced by vulnerable customer groups and experience of working with individuals with complex needs. Though not essensial you will have knowledge of Psycholologically Informed approaches to support. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%) • 25 days holiday per year • Family friendly benefits providing enhanced maternity, paternity, shared parental leave and adoption • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150 local authorities in England and Scotland and housing 90,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as a Support Worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.