L1 Infrastructure Support (Server/Azure/AWS/VMware)

Cloud Decisions ,
Caerphilly, Gwent
More Details
Salary: £27.3k (£25.8k + £1.5k Bonus) + Benefits

Overview

L1 Infrastructure Support (Server/Azure/AWS/VMware) £25,800 £1.5k Bonus (£27,300) Benefits Still hiring and still growing depsite the UK economy Opportunites to train move into project consulting Ever wanted to join a Global Cloud and IT Services Provider with an outstanding reputation and close partnerships with both Microsoft and AWS? Looking for an opportunity to accelerate your technical infrastructure skills and grow a multi cloud focus for the future? The summary This is a new team requirement for 4 people inituially, 3 at this level with Level 1 support skills in infrastructure and cloud. Backhgrounds in Service Desk Desktop will be considered Our client is one of the worlds top global CSP's and has a successful UK Managed Services site in Caephilly (Nr Cardiff) as they look to grow their team. As an organisation, they support some of the UK’s largest enterprise organisations and have a reputation as being one of the best in the business with multiple Microsoft Partner of the Year Winner, awards and they are an Azure Expert MSP and an AWS Advanced Consulting Partner… you name it, they’re great at it What we’re looking for We are looking for confident, enthusiastic and motivated support person with server and virtualisation skills already under their belt, applicants from simple desktop EUC servcie desks with AD skills and a passion for tehcnology will also be considered. Joining as an infrastructure Support Engineer your career will be exciting, as oppportunities exist to train and certify, and to build and progress through your Microsoft certifications MCSA and you MS AZ (azure) exams From day one you will be involved with Server and Infrastructure issues, including on premise, cloud and you'll be truly able to accelerate your technical experience, pushing you to progress through the support team in project consulting or senior infrstructure roles in the future. The ideal candidate will have at least 1-2 years IT support experience in a fast paced environment, coping well under pressure with a real drive to succeed you will need to be passionate about tehcnology and building your skills. Exposure to a diverse mix and client solutions and multi vendor technologies Working across the very latest Cloud technologies. Managing all support tickets Managing client communication Mix of Proactive and reactive incidents Building strong client relationships through excellent communication skills Work with internal departments to highlight client concerns and resolve incidents Enrol on a structured training plan to further develop career, moving to 2nd Line Ensure an effective assignment and escalation of incidents upto the level 3 support team You’ll be equipped with the latest in productivity and collaborative solutions designed to help you. Basic knowledge around IT server infrastructure and Cloud platforms The specific technologies and technical experience for this role they want are with: Microsoft Windows Server Active Directory microsoft Azure AWS VMWare SQL Storage Back up / antivurus Networking What’s in it for you… An opportunity to join one of the worlds award winning IT and Cloud Service Providers A structured learning and development pathway to grow your technical skills Promote from within culture… if your skills improve… you get promoted What to do next Get in touch with us Cloud Decisions are proud to have teamed up with Microsoft as part of the brand new Microsoft Talent Concierge, helping you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are certified in Microsoft Azure & Microsoft 365, allowing us to have an unparalleled level of conversation with you about your technical experience, establish whether this role is right for you and connect you with other opportunities that suit your background. This job was originally posted as www.totaljobs.com/job/89886491

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