Credit Control Team Leader

We currently have an opportunity for a Credit Control Team Leader at our Larbert office on a permanent basis and we are offering a competitive salary for the position. This is a Part time opportunity working 3 days per week. As a Credit Control Team Leader you will be expected to lead a high performing team in a professional, responsive and effective manner that satisfies the needs and requirements of the business and customers. Delivering ‘best in practice’ collections , primarily within planned payments, within the guidelines determined by the agreed credit terms, whilst embracing a continuous improvement culture, with an aim of maximising cash flow whilst managing risk and bad debt exposure. In this exciting role as a Credit Control Team Leader you will take ultimate responsibility for your team’s portfolios of customers within designated area, ensuring cash collections on overdue balances are maximised and negotiations have the best possible outcome for the business. You will also provide support to the team as required while managing the day to day team operation that delivers business objectives, delegating as appropriate and ensuring adequate cover is provided at all times for all duties performed by team members. This is an opportunity to manage team performance by setting individual annual objectives for the team and review progress on a regular basis. Monitor team and individual targets based on call quality & productivity and cash collections to ensure company KPIs are met, hold regular portfolio reviews with team members to review performance, productivity and provide support as necessary. Benefits provided by Certas include discount schemes, pension scheme and holiday buy and sell options. This role provides an excellent opportunity to gain experience and grow within the UK’s largest independent distributer of fuels and lubricants. Our Mission We work as one team, making our energy expertise and outstanding service count for all our customers. Company Information We employ 2,500 colleagues based across our depots around the UK from the highlands of Scotland to the Channel Islands. We recruit sales people to sell our fuel, oils and lubricants as well as drivers to deliver the products to our customers who may be individual home owners, farmers, small or large businesses Also essential to our business are our management teams and colleagues within, Marketing, HR, Finance, IT, Health and Safety and Legal. In addition, we have a dedicated team of service engineers who work within Team Energy. Key to our success are our people and our learning and development team ensure we can nurture our talent and support colleagues with their aspirations and growth through programmes such as Inspire, our WOW training courses and apprenticeships. It’s also worth noting we are part of the wider DCC PLC group which is a FTSE 100 company. Being part of the group gives our colleagues opportunities to work alongside other businesses to share best practice and develop into roles across the businesses in the group. The successful candidate for the post of Credit Control Team Leader will be offered the position on Certas Energy terms and conditions of employment. Shortlisted candidates for the positions of Credit Control Team Leader will be notified within 2 weeks after the closing date. Certas Energy Ltd is an Equal Opportunities Employer