Application Support Developer

FRESHFIELDS BRUCKHAUS DERINGER ,
Manchester, Greater Manchester
More Details

Overview

Function Overview The IT Department is responsible for providing technology and support to enable fee earners and business services employees to operate efficiently both internally and with their clients. The IT department is comprised of two functions, Customer Services and Technology Services. These two functions work closely together with the shared goal of delivering strategic business value through the application of technology. IT operates as a global team with regional presence in most of our offices. Our centralised IT infrastructure is maintained and managed by Technology Services and Customer Services provides all business facing support and services. Skills Essential Problem Solving / Troubleshooting Experience supporting web applications Windows/IIS SQL Awareness of backend services using WebAPIs Awareness of C# application deployment Continuous Integration / Continuous Deployments Desirable Technical Skills Agile methodology experience Awareness of REST, JSON, XML JIRA iManage Work or another DMS solution Desirable Experience Experience and skills in supporting server-side and desktop services and applications in C# Experience and skills in supporting a backend services using WebAPIs 2nd Line Support and Troubleshooting Competencies Clear and concise written and oral communication skills An understanding of working across cultural boundaries Friendly and approachable character who has the ability to build working relationships with a range of people at all levels Proactive approach with a 'can-do' attitude Identifies and communicates opportunities to improve the way that work is done Excellent organisational and time management skills with the ability to manage tasks efficiently Works successfully as part of a team, sharing knowledge, collaborating with and supporting colleagues Excellent customer service skills with a helpful and responsive approach The ability to work in a collaborative way, plus a personal 'edge' which delivers excellence Freshfields Overview Freshfields Bruckhaus Deringer LLP is a global law firm with a long-standing track record of successfully supporting the world's leading national and multinational corporations, financial institutions and governments on ground-breaking and business-critical mandates. Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. We think and work globally - we don't just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn't just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps. We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate. Location Overview The Freshfields Global Centre provides both business and legal services to the firm. Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Our Centre in Manchester is the first site to be established in the emerging Freshfields Global operating model. Our aspiration is to establish further sites in the US and Asia-Pacific in the coming years. Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Please note that, in line with the requirements of the UK Border Agency, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EEA candidate can fill the position. Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision. This job was originally posted as www.totaljobs.com/job/89927924

People also viewed