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Magpie Recruitment
,
Staines-upon-Thames, Surrey
Reception Supervisor
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
Reception Supervisor Staines £19,000 - £21,000 Our client in the leisure industry, based in Staines are looking for a flexible and organised Reception Supervisor to join their small but busy team. Roles and responsibilities: Answering phone calls and replying to emails Organise the weekly rotas and ensure every shift is covered Train, encourage and share information with the team at all times Ensure the reception area is kept clean, tidy and stocked Deal with correspondence professionally and in a courteous manner, in person, via email or on the telephone Administer all class booking, cancellations and no-shows in line with the company policy Maximise all sales opportunities and keep up to date with all current promotions Conduct regular security checks through the day and report any discrepancies Record any maintenance issues Be responsible for evacuation in case of emergency and be first point of contact Conduct team meetings Skills and Competencies: Flexibility as shifts differ between early mornings, weekends and evenings Front of house and reception experience Organisation skills Supervisory / Managerial experience Customer service skill set Exceptional communication skills via telephone, email and in person