Rough Sleeper Health Navigator

Health Navigator (Community Support Worker) - Portsmouth Fixed Term - 9 months Part time, Wednesday to Friday - Start and finish times negotiable £9,656 progressing to £10,728 Are you looking for a challenging and rewarding role where you are able to empower people every day to move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a multi-disciplinary healthcare team, funded by Public Health England to provide support to our homeless clients and ensure they have access to health provision, located on the site of Portsmouth Homeless Day Service, Hope House hostel and community settings. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have excellent interpersonal skills, a calm and personable manner and be able to handle potentially difficult situations. This position is part time, 17.5 hours, working between the hours of 8am - 8pm. Day in the life of a Health Navigator : You will have a proven ability of delivering support to diverse clients with complex needs You will have a proven ability to work effectively within a multi-agency context and report to the team lead (modern matron) You will be able to advocate for clients by developing positive relationships with other agencies and be the single point of contact You will build on these positive relationships with agencies to identify and reduce the barriers within existing systems to allow clients improved access to health services You will be required to work using your own initiative You will be required to work alone with clients Support clients to appointments where required Engage with and support clients to improve their health needs by supporting them to engage with and sustain contact with the healthcare team Engage with and support clients to access specialist and relevant secondary healthcare services to support their mental health, physical health and substance misuse needs Support clients to achieve positive health outcomes in order to reduce impact on emergency services and the local community Follow organisational and statutory safeguarding procedures Maintain accurate records of all clients who you come into contact with to enable concise data collection Attend relevant community meetings/forums to ensure best practice Identify opportunities for service development Develop and maintain excellent relations with the local community Any other reasonable task as requested by a member of staff About us We are a homeless housing association, offering supported accommodation in Hampshire, Berkshire and West Sussex for those who are homeless, vulnerable or in need of support. We will provide you with a full and enjoyable training plan from the beginning of your journey with us. We are committed to ensuring that you have the tools and the knowledge necessary to do your job effectively. Our Values Choice & Control - We help clients make better life choices putting them in control of their futures. Openness & Honesty - We positively welcome people with a background of homelessness and value applications of lived experience of homelessness or of accessing support services. Once successful for this role, you will need to provide an enhanced disclosure and barring service check. Equality & Diversity - We are an inclusive organisation, a diverse team of individuals working together to provide a better future for those in need. We do not discriminate against any individual on the basis of race, colour, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation or social background. Attributes & Values Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. Clear verbal and written English Good IT and keyboard skills Polite, assertive manner, ability to self -motivate and remain resilient Previous knowledge in health and Safety / First Aid would be desirable Passion for working in a client/customer facing role Have an interest and genuine concern for homelessness and related issues Lone working experience and working face to face with clients would be beneficial Reference: PCRSHN300320 Closing Date: Sunday 26th April 2020