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Metropolitan Thames Valley
,
Colchester, Essex
Night Concierge
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Job Type: Full-time |
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Overview
About Us Metropolitan Thames Valley Housing has a vision that “everyone has a home and the opportunity to live well”; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role As Night Concierge you will provide first contact and security to the customers at night in the supported housing scheme. The post-holder will be responsible for controlling access to the building, dealing with emergencies, carrying out Health and Safety checks and communicating any concerns or events to the rest of the team. Whilst this is a lone working position, the Night Concierge will have access to advice and support from the Out-of-Hours management on-call service. This is a part time position working 30 hours a week and you will be required to work 10 hour shifts flexibly over a seven-day rota including bank holidays. What you`ll need to succeed As this is a lone working role experience in a similar role is essential and any experience of supporting vulnerable adults would be an advantage. You also need to be able to demonstrate a passion to deliver excellent service to vulnerable adults in a dignified manner. You will need to be able to work independently and have the confidence to deal with customers that may act in an unpredictable manner. What you need to do now If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV. Interview date: TBD What you'll get in return You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including: 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave Healthcare cashplan Matched contribution pension scheme (up to 9%) Enhanced maternity, paternity and adoption leave Salary sacrifice schemes and season ticket loans Life assurance scheme Paid volunteer days Plus lots of voluntary benefits including cash back and discounts from high street names Our promise All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation. We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations. To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.