Roaming Lettings Administrator

My client are looking for someone to join their team as a Roaming Lettings Administrator for several Build to Rent sites across London and Manchester. This will be an extremely varied role and will need a candidate who is willing travel to Manchester on occasion. In order to meet the service requirements of the residents, the Roaming Lettings Administrator needs to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner. The responsibilities will include: Conduct viewings to prospective tenants Process and respond to lettings enquiries in a timely manner Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Resident Managers in achieving leasing goals; Understand the local rental market by conducting regular mystery shopping and competitor analyse To implement and support the companies branded marketing campaigns Respond to email / phone enquires in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update of weekly social media letting platforms Process resident applications including completion of background and credit checks Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports Assist with move in / move out customer journey procedures Assist with the collection of rents, ensure collection and deposit on a timely basis Utilise Yardi property management system to record various transactions as required Utilise property management software to record transactions and run various operating reports Assist with market surveys and "open houses" Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of same Day to day assistance in management of preventive and reactive maintenance Adhere to business operating processes, systems and standards Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both our residents and our employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the Resident Manager The ideal candidate: At least 2 years' experience in property letting or related business (student accommodation, commercial buildings, hotels) Strong sales skills and confidence in promoting a product Advance skills in the use of business operating systems including Microsoft Office / Property Management Systems Ability to work independently and with minimal supervision when carrying out day-to-day responsibilities Ability to work across different properties in London/Manchester Ability to work weekends and public holidays Hours: 5 out of 7 days (Monday to Sunday) on a shift pattern between 8AM-8PM. Salary: £25,000-£28,000 Please contact me on or for a confidential chat.