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James Chase
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Brighton, East Sussex
Helpdesk Support Analyst
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Job Type: Full-time |
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Salary: £28,000 per annum |
Overview
James Chase Solutions is currently looking for an experienced Helpdesk Support Analyst to join a highly-successful company based in Central Brighton. You will be responsible for the investigation, analysis and resolution of integration support issues across the panel of products including any 3rd parties. Own the backlog of connectivity support issues within the Integration team’s remit Ensure issues are resolved or escalated where appropriate Liaise with customers and 3rd parties to log, diary, chase and resolve issues Configuration/testing of product/ functionality You will have great helpdesk support experience and have knowledge of Windows and MS Office. Should you possess the correct skills and experience for this position, we will be in touch with you within 7 days of the receipt of your CV. Should you not hear from us within this time frame, you have not been successful on this occasion. We wish you every success in your search for suitable employment.